Frequently asked questions
How the auction works, in plain language.
What can I buy and sell here?+
Graded slabs (PSA, BGS) and sealed product across Pokémon, One Piece, Magic: The Gathering, Yu-Gi-Oh!, and sports cards. Every item passes through Proxy and is authenticated in hand before it reaches the winning buyer.
How do I bid?+
Register and sign in to browse, watch, and ask questions. Bidding unlocks once an admin approves your account. On every auction you’ll see the current high bid and the minimum next bid.
What does it cost to sell?+
There’s no buyer’s premium. Sellers pay a commission (the greater of 5% of the hammer price or an AED 250 minimum). Shipping & handling is a flat AED 100, split 50/50 — AED 50 comes out of the seller’s proceeds and AED 50 is added to what the buyer pays. Try the calculator to see exact numbers.
What’s a reserve, and will others see it?+
A reserve is an optional minimum you set as a seller. Bidders never see the number — only whether the reserve has been met or not. If the auction ends below reserve, it’s a no-sale.
What’s Buy It Now?+
Some listings have a Buy It Now price. Any approved bidder can take the item immediately at that price — this ends the auction on the spot and notifies both parties. It’s available until the bidding reaches the Buy It Now price.
How does an auction close?+
Auctions run for a fixed term — the clock is the clock, with no last-second extensions. At the end time the highest bid at or above reserve wins, and both parties are notified.
How does settlement work?+
Cards flow seller → Proxy → buyer; money flows buyer → Proxy → seller. The seller ships to Proxy (unless the item is already with us), we authenticate it, collect payment from the buyer, ship the item, and pay the seller their proceeds.
What are ratings and strikes?+
Every member starts at 5.0★. Proxy issues strikes for things like failing to ship or pay on time, or an item not being as described. Two strikes results in a ban from bidding and listing. Ratings are public on listings and profiles — this reputation system is how the marketplace stays trustworthy on both sides.
Do you take online card payments?+
Not in v1. Settlement is handled in person or via a manually issued payment link — there’s no online checkout on the site.